Shipping & Returns

Shipping Policy

I take great pride in making sure my work arrives with you in exactly the same condition as it left the studio. We use a range of shipment services and choose the best carrier for each delivery. 

To standardise our shipping cost we charge the following for each item delivered.

  • Goods under £300 - Shipping @ £10 per item

  • Goods @ £301 - £799 - Shipping @ £20 per item

  • Goods over £800 will be quoted on application and based on shipping required and location.

Return & Exchange Policy

Easy returns and exchanges:

Please unpack your artwork carefully and retain all packaging until you decide you are happy with your purchase.

You then have 7 days from receipt,  to live with your artwork and decide that it is totally for you.

 

If you then choose to return the painting, please email lorna@lornabeardstudios.co.uk to let me know.

You then have 3 days further days from the day you contacted me to ship back the artwork in its original packaging. All artwork must be returned in its original condition to ensure a refund. Please note that this applies to original works only, I do not offer refunds on prints unless they are damaged on arrival.

 

If your artwork does arrive damaged, please email photos of the damage and the packaging to lorna@lornabeardstudios.co.uk and I will contact you as soon as possible to talk you through the next steps. 

 

if you do not notify me of your intent to return the artwork within 7 days, you will not be eligible for a refund (exceptions apply, please contact me with details of your specific situation)